KYC and AML Policy for Account Holders in India

Identity checks allow Mostbet to confirm that an account holder is who they claim to be. This process supports account protection by reducing the risk of unauthorised access, identity fraud, and the misuse of accounts for financial crime. ID verification is also connected to the platform’s reporting obligations and its commitment to transparency in financial transactions. Checks may be requested at different points depending on account activity and transaction history.

Mostbet may request verification at different points during an account holder’s registration or ongoing use of the platform. The table below outlines the key circumstances in which identity or document submission checks may be initiated.

During identity verification, Mostbet may collect and review several categories of personal data. The table below outlines the types of information that may be requested and the purpose each category serves.

As part of its anti-money laundering obligations, Mostbet may conduct ongoing reviews of account activity and financial transactions. These controls are designed to detect and prevent the use of the platform for illicit financial purposes.

• Transaction monitoring: Account deposits, withdrawals, and betting activity may be reviewed to identify patterns associated with suspicious activity;
• Source-of-funds checks: Account holders may be asked to provide documentation explaining the origin of funds used on the platform;
• Fraud detection measures: Account behaviour may be assessed against established risk indicators to identify potential fraudulent use;
• Enhanced due diligence: Accounts presenting a higher level of financial risk may be subject to additional scrutiny and document requests;
• Sanctions screening: Account holder information may be checked against applicable sanctions lists as part of regulatory requirements;
• Compliance reviews: Accounts may be reviewed periodically to ensure that records remain accurate and that ongoing obligations are met.

Mostbet may request further documentation or information beyond standard verification in certain circumstances. The situations below reflect documented triggers for enhanced account review.

1. Unusual transaction patterns: Account activity that deviates significantly from established behaviour may prompt a request for supporting documentation.
2. High-value transactions: Deposits or withdrawals above certain thresholds may require the account holder to provide source-of-funds information.
3. Inconsistent account details: Discrepancies between submitted information and account records may result in a request for clarification or additional documents.
4. Sanctions or watchlist indicators: A match or potential match with a sanctions or risk list may require enhanced verification before account activity can continue.
5. Voluntary account changes: Updates to personal details, linked payment methods, or contact information may trigger a re-verification request to confirm the account holder’s identity.

Once Mostbet reviews the information submitted during identity verification, several outcomes are possible depending on the completeness and accuracy of the documentation provided. If the submitted information meets requirements, account access and transaction functionality will continue as normal. If further documentation is needed, the account holder will be contacted with a specific request. In certain circumstances, access to account features or financial transactions may be restricted until verification is completed or concerns are resolved.

If the information or documents submitted during KYC do not meet Mostbet’s documented requirements, the account holder may need to take corrective action before verification can be completed.

• Unclear or low-quality images: The account holder should resubmit the document as a clear, high-resolution scan or photograph;
• Expired identity documents: A currently valid government-issued ID should be submitted in place of any expired document;
• Inconsistent personal details: Information on submitted documents should match the details registered on the account before resubmission;
• Missing required information: All requested fields and document types should be provided in full before resubmitting for review;
• Unsupported document formats: Documents should be submitted in accepted file formats as specified in the platform’s verification instructions.

Personal data collected during identity verification and AML reviews is handled in accordance with Mostbet’s privacy practices. Information submitted for verification purposes is used only for compliance-related activities and is not shared with third parties except where required by applicable law or regulatory obligations. Account holders can refer to the platform’s Privacy Policy for detailed information on data storage, access controls, and retention practices applicable to their account.

Account holders can prepare for an identity verification request by ensuring that their account information and supporting documents are accurate, current, and readily available.

1. Confirm that all personal details registered on the account, including full name and date of birth, are accurate and consistent with official identity documents.
2. Ensure that a valid, government-issued ID document is available for submission, with all information clearly visible.
3. Prepare a recent proof of address document, such as a utility bill or bank statement, that matches the registered address on the account.
4. Verify that the payment methods linked to the account are registered in the account holder’s name to support financial transaction checks.
5. Ensure that all documents to be submitted are in clear, high-quality format and have not expired prior to submission.

Certain account functions or financial transactions may be restricted if KYC or AML checks have not been completed or have not produced a satisfactory outcome. The restrictions outlined below reflect documented consequences connected to verification status.

• Withdrawal restrictions: Funds may not be released until the account holder’s identity has been successfully verified;
• Deposit limitations: In some cases, deposit functionality may be restricted pending the completion of identity checks;
• Account suspension: Accounts may be temporarily suspended if verification documents are not submitted within a specified period or if concerns cannot be resolved;
• Transaction holds: Individual transactions may be placed on hold during an AML review or source-of-funds check;
• Account closure: Repeated failure to complete verification or provide requested documentation may result in account termination in accordance with the platform’s terms and conditions.